Question 1

Who can access your services?

Accepted Answer

Our services are available for children of all ages and abilities. We support kids with communication, motor, sensory, social, and developmental needs. You don’t need a diagnosis to reach out — if something doesn’t feel quite right, we’re here to help.

Question 2

Do you offer home visits or school sessions?

Accepted Answer

Yes! We offer sessions at our clinic, at home, at school/kindy, and via telehealth, depending on what works best for your family and your child’s needs.

Question 3

How do I make a referral?

Accepted Answer

You can submit a referral through our website, by email, or by calling the clinic. You don’t need a doctor or school referral — families, schools, and other professionals can all refer to us.

Question 4

What should I bring to my child’s first appointment?

Accepted Answer

It’s helpful to bring any reports, assessments, or school notes that might give us a better understanding of your child. Comfortable clothing and a readiness to play are all that’s really needed!

Question 5

Is it best to "wait and see" if I feel my child's communication skills are delayed?

Accepted Answer

No, it is not recommended to take a  "wait and see" approach if you suspect your child's communication skills are delayed. Early intervention is key to helping children with speech and language delays. The earlier support begins, the better the outcomes tend to be.

Question 6

How long is a typical session?

Accepted Answer

Sessions usually last between 30–60 minutes, depending on your child’s age, attention span, and therapy goals. We can tailor session length to suit your child.

Question 7

How often will my child attend therapy?

Accepted Answer

Frequency depends on your child’s needs and goals. We’ll discuss a plan during the initial assessment and review progress regularly.

Question 8

What if my child is nervous or finds therapy challenging?

Accepted Answer

We use playful, child-centered approaches to make therapy fun and engaging. Our team is experienced in working with children who may be anxious, reluctant, or have sensory sensitivities.

Question 9

Can I be involved in my child’s therapy?

Accepted Answer

Absolutely! We strongly encourage parent involvement. We provide guidance, strategies, and home programs to support learning and development outside of sessions.

Question 10

Do you offer Telehealth services and do I need to be very tech savvy?

Accepted Answer

Yes, we offer Telehealth services all over Australia. Our virtual sessions are engaging and effective. You do no need to be very tech savvy to use our Telehealth services, we will provide straightforward instructions and support to ensure a smooth and stress free experience

Question 11

Is Telehealth effective at delivering Therapy?

Accepted Answer

Yes, research has found that teletherapy is proven to have the same outcomes as in-person therapy!

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