Fees and Polices
​​We understand that this can be a little confusing. If you have any questions or would like to find out more about our fees, please contact us on hello@sotospeaktherapy.com.au
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We are here to help!
Fees
What’s Included in Our Fees
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Therapy at So To Speak is individualised and goal-driven. After the initial assessment, your therapist creates a targeted plan tailored to your child’s specific needs and developmental priorities.
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We work collaboratively with families, providing practical strategies and personalised home activities to help extend learning beyond the clinic.
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​​Speech Pathology and Occupational Therapy standard session fees
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50-minutes F2F + 10 minutes of non-F2F — $193.99
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​* LDC application fees, assessments and reporting are tailored to individual needs. Please contact us to discuss your child’s situation and receive a personalised fee estimate.
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Private health insurance
​Depending on your level of cover, you may be eligible to claim a rebate through your private health insurance. The level of your cover depends on the extras you select. Please contact your private health insurance provider for more details.
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Please note, all services must be paid in full. You will be provided with an invoice to allow you to claim from your provider.
Medicare
If your child has a CDM plan from your GP, you may be eligible for a Medicare rebate for up to 5 sessions per calendar year.
Please speak with your GP to determine eligibility.
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For more information, click here.
NDIS
The National Disability Insurance Scheme (NDIS) may provide funding for children with developmental delays, disabilities, or a formal diagnosis.
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Children under 7 may be eligible under the Early Childhood Early Intervention (ECEI) pathway.
So To Speak provides services to:
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Self-managed participants
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Plan-managed participants
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For more information or to find out if you are eligible, click here.
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Cancellation policy
We understand that situations come up and life happens, there may be a need to cancel your child's appointment. When cancelling or rescheduling a session, please provide as much notice as possible by texting or emailing the practice directly on 0439941276 or hello@sotospeaktherapy.com.au
The following policy applies for NDIS funded clients:
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No fee will be charged if more than 48 hours ’notice is given.
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Cancelling or rescheduling more than 24 hours before the scheduled appointment will attract a charge of 50% of the session fee.
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Non-attendance or cancelling or rescheduling within 24 hours of the schedule appointment will attract the full fee for the session.
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In the case of a child waking up sick, the parent must please inform the clinic via text message or phone call by 8:00am on the day of the appointment.
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If notice is not given, and the therapist arrives at the stated location the full fee will be incurred.
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The following policy applies for privately paying clients:
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Payment policy:
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New Clients: Full payment is required at least 24 hours before the scheduled session (to ensure session confirmation).
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Existing clients: Full payment is required on the day of the scheduled session.
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Cancellation Policy:
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All cancellations must be made at least two (2) clear business days prior to the scheduled appointment.
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Notification can be given via phone, email or SMS to your therapist or to the clinic.
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If notification is received by So To Speak Speech Pathology within less than two (2) business days of your scheduled session, a late cancellation fee of 50% of the session cost will apply.
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Missed appointments (with no notice): The full session fee will be charged
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Please be advised that consistent late cancellations or missed appointments (more than 2 within a 3-month period) may result in loss of a regular appointment slot.
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Clients will need to rebook as availability allows, and priority will be given to those on the waitlist.
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Why do we charge a cancellation fee:
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Our cancellation fee is there to account for:
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Ensures therapy spots are used efficiently and fairly.
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Allows us to maintain continuity of care for all clients.
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Helps sustain our services by accounting for lost appointment time.
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Aligns with industry standards for allied health services.
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Prevents missed opportunities for other clients on the waiting list. ​​​​​​​
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